Privacy & Data Protection Policy

At JG Home Living, we are committed to protecting your personal data and safeguarding your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information across our digital and physical platforms.

We uphold the principles of transparency, accountability, and data minimization in full compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. What Information We Collect

Depending on your interaction with JG Home Living, we may collect the following types of personal data:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • IP address and browser data

  • Purchase history and preferences

  • Messages or requests sent through our contact forms or customer service

We only collect data that is strictly necessary for the purposes described below.

2. How We Use Your Data

We use your information to:

  • Process and deliver your orders

  • Provide customer service and respond to your inquiries

  • Send you updates about our collections, offers, or events (if you opt in)

  • Improve your experience on our website

  • Ensure site functionality and measure performance

  • Comply with legal and regulatory obligations

We will never send you unsolicited messages without your prior consent.

3. Cookies and Tracking Technologies

JG Home Living uses cookies and similar technologies to optimize your browsing experience and analyze site performance.

Cookies may collect data such as:

  • Your IP address

  • The pages you visit

  • Your browsing device and language settings

You may disable cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of our website.

4. How Long We Store Your Data

We retain your personal data only as long as necessary:

  • Order data: up to 10 years (for legal and warranty purposes)

  • Marketing preferences: until you unsubscribe or request deletion

  • Cookie data: maximum 13 months

You can request the deletion of your data at any time (see Section 6).

5. Sharing Your Data

We do not sell your personal data.

We may share your data with trusted third parties for the sole purpose of:

  • Delivering your order (e.g., shipping carriers)

  • Managing secure online payments

  • Sending marketing emails (if subscribed)

  • Analyzing website traffic (e.g., Google Analytics)

All partners are contractually required to treat your data confidentially and in compliance with GDPR.

6. Your Rights

You have the right to:

  • Access and view your personal data

  • Correct inaccurate or incomplete data

  • Request deletion (“right to be forgotten”)

  • Limit or object to processing

  • Withdraw consent at any time

  • Request data portability

To exercise any of these rights, please contact:

Data Protection Contact
Email: info@jghomeliving.com
Postal: JG Home Living – Data Department